Dispatch and Tracking:
All orders for this product are dispatched from our warehouse in the USA.
Once your order ships, you’ll receive a tracking link by email so you can follow your delivery.

Processing Time:
Please allow 2–3 business days for processing prior to shipping.

USA Shipping Rates and Timelines:
• Delivery: 3–7 business days (after dispatch)
• Shipping rates are calculated at checkout
• Free standard shipping on U.S. orders over $50

Important Notes:
• Shipping time does not include processing days.

Will this case fit my exact Samsung Galaxy model?
Yes, each case is made to fit the exact Samsung Galaxy model you select in the dropdown. Please choose your exact device, because camera cutouts and dimensions can differ between models.

Does it support wireless charging?
Yes, this case supports wireless charging.

What is the case made of?
This Tough Case uses a dual-layer build: a polycarbonate outer shell with a TPU inner liner for added shock absorption.

How protective is the Tough case?
The Tough Case is designed for extra everyday protection, helping guard against scratches, bumps, and drops with its dual-layer construction.

Will it work with a screen protector?
Yes, our cases are designed to work with screen protectors. For best results, use a protector made for your exact Samsung model.

How do I clean my case?
Wipe it with a soft, slightly damp cloth. If needed, use a small amount of mild soap and water, then dry it fully. Avoid harsh chemicals, alcohol-based cleaners, and abrasive materials.

Returns & issues:
If your item arrives damaged, defective, or incorrect, we’re here to help.
Please contact support@wondercases.com within 14 days of delivery and include:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)

Once reviewed, we will arrange a replacement or refund where appropriate.